Network Networking

Retainer services are offered to maintain and manage IT and networking systems. We offer retainer support for Companies (ongoing and future projects), home user, small office or business networks and for IT infrastructure security. We offer cost effective services to optimize your network and boost business productivity.

Our IT technicians conduct detailed analysis of your business services and products before recommending anything. Our retainer support services are:

  • Monitoring:
    Constantly monitoring is done to immediately contact organization and alert you in the cases of serious system failures.

  • Detection and security system:
    Latest solutions of firewalls, intrusion detection, VPN, virus defender, disaster recovery/backup, IT security audit, patch/spam/internet risk management with internet vulnerability assessment are installed to detect and remove the problems.

  • Retainer tracking and file detection system:
    Installed software and connected hardware devices are tracked and temporary files are deleted on regular basis. Special online trouble tracking system is installed.

  • Retainer Support:
    For operating systems, communication equipment (including network switches, routers, VOIP, ICT etc), and remote desktop with all network related resources.

We assist your IT staff and fix the issues of network. Our retainer agreement provides guaranteed service level agreements; reduce hourly rates, and billing time increments, regular reporting documentation with client surveys. Our retainer services are offered on regular basis with support on call. You can access our high-end technicians to get help.